Shipping and returns
Shipping
Your order will be shipped via Hong Kong Post Office Registered Air Mail,or Speedpost (EMS) with Tracking Number. All items are shipped from Hong Kong.
Shipping time:
Order Processing: 1-5 business days.
Air Parcel: 7 - 20 business days to major countries with online tracking service.
Speedpost (EMS): 3 - 5 business days to major countries with online tracking service. (Please advise us if need to use Speedpost Service)
Return Policy
1. It is A MUST to contact us firstly before returning the item(s) or goods. Return without our approval will not be processed.
2. All returns must be made with the items in brand new condition within 14 days of arrival.
3. We reject all USED/ OPENED items for return.
4. Returns are refunded through Paypal.
5. Shipping & handling charges cannot be refunded in anyway.
6. All defective items will be replaced with brand new items. Can't change to any other item.
7. Buyer is responsible for the return shipping charge for all situations, including factory's fault or damage via postal.
8. If it is proved to be factory's default or damage via postal, please contact us now and we will take the appropriate actions to tackle the problem. Refund policy is not applied at any situations